94 answers available
◆ General Information
1. Where is Hoffenhein Lodge located?
We are approximately 20 km from Pretoria, just off the N1 highway towards Polokwane. Take the Wallmannsthal off-ramp. We are situated between the old Warmbaths Road, the R101, and the N1 highway.
2. How far are you from Pretoria?
We are approximately 20 km from Pretoria.
3. How do I get to Hoffenhein Lodge?
Please visit the Contact and Request a Quote page on our website for detailed directions to Hoffenhein Lodge.
4. Can you send me your location?
Yes. Please visit the Contact and Request a Quote page on our website, where you can view our detailed directions and share our location.
5. What are your opening hours?
We are open 24 hours a day, 7 days a week. Please remember that all bookings are by prior arrangement only.
6. Are you open 24 hours?
Yes. We are open 24 hours a day, 7 days a week. Please remember that all bookings are by prior arrangement only.
7. Do I need to make a booking before I arrive?
Yes. All bookings must be arranged in advance, as we operate on an RSVP-only basis.
8. Can I come and view the lodge before making a booking?
Yes, you are welcome to arrange a site visit. Please contact us beforehand so that we can arrange a suitable time and make sure that the rooms and facilities you would like to see are available for viewing.
9. What type of groups do you accommodate?
We accommodate a wide variety of groups and events, including church groups, school camps, matric catch-up camps, youth camps, orientation programmes for all school grades, team-building programmes, leadership development and identification programmes, year-end functions, graduations, and many more.
10. Do you accommodate private individuals as well as groups?
Yes, we accommodate private individuals as well as groups, but all accommodation must be booked in advance as we operate on an RSVP-only basis.
◆ Accommodation
11. Do you have accommodation available?
Accommodation is subject to availability. Please check with us first to confirm whether rooms are available for your required dates, as we operate on an RSVP-only basis.
12. How many rooms do you have?
We have 50 rooms, ranging from single and couples rooms to family and larger group rooms.
13. How many people can you accommodate overnight?
We normally keep approximately 300 beds available, but we can accommodate up to 400 overnight guests when required.
14. What type of rooms do you have?
We have 50 rooms, ranging from single and couples rooms to family and larger group rooms.
15. How many people can sleep in a room?
Our rooms vary in size, from single and couples rooms to family and larger group rooms. The room allocation will depend on the size of your group, your requirements, and the rooms available at the time of your booking.
16. Do the rooms have private bathrooms?
Yes. All our rooms have en-suite bathrooms.
17. Do you provide bedding?
Yes. We provide all the necessary bedding.
18. Do you provide towels?
No. Guests are required to bring their own towels.
19. Is there hot water?
Yes. Hot water is available in all our rooms.
20. What time is check-in?
Check-in times may vary depending on the booking and room availability. Please confirm your check-in time with us when making your booking.
21. What time is check-out?
Check-out times may vary depending on the booking. Our normal check-out time is 10:00 AM on the day of departure.
22. Can we check in early?
Early check-in may be possible, depending on room availability. Please arrange this with us beforehand.
23. Can we check out late?
Late check-out may be possible by prior arrangement. Please check with us beforehand if you require a later check-out time.
◆ Prices & Quotations
24. How much does it cost per person?
Prices may vary from group to group, as we negotiate pricing directly with our clients according to their requirements. Our normal accommodation rate is R250 per person per night.
25. What are your accommodation rates?
Our normal accommodation rate is R250 per person per night. Group pricing may vary depending on the size and requirements of the group, and special rates can be negotiated when we prepare your quotation.
26. Do you charge per person or per room?
We charge per person, per night.
27. Do you have special packages?
Yes. We offer special packages and pricing for church and school groups. Please visit the Special Package Deals page on our website to see our current specials.
28. Are meals included in the price?
Meals can be included depending on the package or quotation. Our standard meal prices are R60 per person for a full breakfast, R65 per person for a full lunch, and R70 per person for supper.
29. Can you send me a quotation?
Yes. Please send us a WhatsApp message on 072 312 3030 with your required booking dates, the number of people in your group, and the type of group, such as a church or school group. We can then prepare a quotation for you.
30. How do I request a quote?
Please send us a WhatsApp message on 072 312 3030 with your required booking dates, the number of people in your group, and the type of group, such as a church or school group. We can then prepare a quotation for you.
31. What information do you need to prepare a quotation?
To prepare a quotation, we need your required booking dates, the number of people in your group, and the type of group, such as a church or school group. Please send this information to us via WhatsApp on 072 312 3030.
32. Do you require a deposit?
Yes. A deposit is required to confirm a booking. The deposit amount is discussed and agreed upon with you when we prepare your quotation.
33. How much is the deposit?
The deposit amount may vary depending on the booking and is discussed and agreed upon with you when we prepare your quotation.
34. When must the final payment be made?
Full payment is required at least 7 days before the date of your event or booking.
35. What payment methods do you accept?
Our preferred payment method is EFT or electronic bank transfer.
◆ Meals & Catering
36. Do you provide catering?
Yes. We provide full catering with up to three meals per day if required. If a client requires fewer meals, or only one meal per day, we can also accommodate that.
37. What meals do you provide?
We have a standardised menu for our standard pricing. Please visit the Menu and Catering page on our website for more detailed information and menu options.
38. Is breakfast available?
Yes. Breakfast is available.
39. Is lunch available?
Yes. Lunch is available.
40. Is supper/dinner available?
Yes. Supper or dinner is available.
41. Can you cater for large groups?
Yes. We can cater for up to 500 people per meal.
42. Can we choose our own menu?
Yes. You can build a custom menu if required. Please visit the Menu and Catering page on our website to view and select from the available menu options.
43. Do you cater for special dietary requirements?
Yes. Special dietary requirements can be catered for on special request.
44. Do you have vegetarian options?
Yes. Vegetarian options are available on special request.
45. Do you offer self-catering?
Yes. We allow self-catering. Our rooms are not equipped for self-catering, but we have a central kitchen that may be made available. A daily rental charge applies, so please contact us beforehand for availability and pricing.
46. Does the self-catering option include the use of a kitchen?
Yes. We allow self-catering. Our rooms are not equipped for self-catering, but a central kitchen may be made available. A daily rental charge applies, so please contact us beforehand for availability and pricing.
47. What kitchen facilities are available for self-catering groups?
We have two kitchens available for self-catering, depending on availability and the size of the group.
◆ Church Groups
48. Do you accommodate church groups?
Yes. Church groups are the core focus of our business. We currently have around 730 different church groups on our system that support us at various times. Many have been booking with us for years, with some relationships going back around 9 years, and some groups have made bookings up to 5 years in advance.
49. Do you have special packages for churches?
Yes. We offer special discounted packages to church groups. Special VIP benefits are available exclusively to qualifying church groups, including a 10% rebate on the total invoice amount. Please visit our website for details and to apply for VIP membership.
50. Can we have a church conference at the lodge?
Yes. Church conferences are one of our core areas of business, and we accommodate many church groups throughout the year.
51. Can we hold a youth camp at the lodge?
Yes. We accommodate youth camps and church groups, and these form an important part of our core business.
52. Do you have venues suitable for church services?
Yes. We are well equipped for church groups and large conferences. We have four venues that can accommodate groups ranging from approximately 20 people up to 800 people, depending on the venue.
53. How many church members can you accommodate?
We can accommodate up to 400 people overnight and host up to 800 people in our largest venue.
54. Do you have facilities for praise and worship?
Yes. We are well equipped for church groups, conferences, praise and worship. We have four separate venues that can accommodate groups from approximately 50 people up to 800 people, depending on the venue.
55. Can we bring our own sound equipment?
Yes. You are welcome to bring your own sound or music equipment.
56. Do church groups qualify for the VIP programme?
Yes. Church groups can apply to become VIP members. VIP membership is available exclusively to qualifying church groups. Please visit our website for more information.
◆ Schools & Camps
57. Do you accommodate school groups?
Yes. We accommodate many types of school camps, including matric catch-up and SSIP camps, orientation programmes for all school grades, team-building, leadership development and identification programmes, year-end functions, graduations, and matric farewells.
58. Do you have school camp packages?
Yes. We have special school packages available. Please visit the School Packages section of our Special Package Deals page for more detailed information.
59. How many learners can you accommodate?
We can accommodate up to 400 learners for overnight stays and up to 1,500 day visitors.
60. Do you accommodate teachers separately?
Yes. Teachers and staff are allocated separate rooms.
61. What activities are available for school groups?
We offer a wide variety of activities for school groups. Please visit our website for more detailed information about the available programmes and activities.
62. Do you offer team-building activities?
Yes. We offer a wide variety of team-building activities. Please visit our website for more detailed information.
63. Can schools book the entire facility?
Yes. A group can book the whole facility exclusively once the group size reaches 250 or more people, subject to availability and prior arrangement.
64. Are meals included in the school packages?
Not all prices include meals. Please contact us regarding pricing for your group so that we can ensure the correct package and meal pricing is provided.
◆ Conferences, Functions & Venues
65. Do you have conference venues?
Yes. We have four separate venues that can accommodate groups from approximately 50 people up to 800 people, depending on the venue.
66. How many conference venues do you have?
We have four separate conference and function venues.
67. How many people can your venues accommodate?
Our four separate venues can accommodate groups from approximately 50 people up to 800 people, depending on the venue.
68. What is your largest venue?
Our largest hall has a capacity of up to 800 people.
69. Do you have a boardroom?
Yes. We have an Executive Boardroom that can seat up to 20 people. Please visit our website to view the gallery for this venue.
71. Can we have a wedding at Hoffenhein Lodge?
Yes. We host weddings, provided the wedding is booked at least one year in advance to help ensure availability of the required venue.
72. Can we have a birthday party there?
Yes. We host celebration functions, depending on the availability of the various venues.
73. Can we have a year-end function there?
Yes. We host many types of year-end functions.
74. Do you provide tables and chairs?
Yes. We provide the tables and chairs needed for each venue.
75. Can we decorate the venue ourselves?
Yes. Clients are welcome to bring or arrange their own décor.
◆ Facilities
79. Do you have Wi-Fi?
Yes. We provide free Wi-Fi.
80. Is the Wi-Fi free?
Yes. Wi-Fi is free.
81. Do you have parking?
Yes. We have various parking areas that can accommodate vehicles ranging from cars and minibuses to tour buses.
82. Is there enough parking for large groups?
Yes. We have various parking areas suitable for large groups and vehicles ranging from cars and minibuses to tour buses.
83. Do you have outdoor areas?
Yes. We have almost 4 hectares of open, well-maintained outdoor areas around the lodge that can be used for many different activities.
84. Do you have braai facilities?
Yes. Braai areas are available.
85. Are there recreational activities?
Yes. We offer activities such as team-building and facilitation. Please visit our website for more information about the programmes available.
86. What facilities are available at the lodge?
We have a variety of facilities available. Please visit our website for more detailed information about our facilities and programmes.
87. Can guests walk around the property?
Yes. The property is fenced and guests are welcome to walk around the lodge grounds.
88. How big is the property?
Our property is almost 10 hectares in size.
◆ Special Packages & VIP
89. What special packages are currently available?
We offer special discounted packages to church groups, including VIP benefits for qualifying church groups with a 10% rebate on the total invoice amount. We also offer special pricing to schools. Please visit our website for current package details and VIP information.
90. Do you have church specials?
Yes. We offer special discounted packages to church groups. Qualifying church groups can also apply for VIP membership, which includes a 10% rebate on the total invoice amount. Please visit our website for current specials and VIP information.
92. Do you have school specials?
Yes. We have special school packages available at discounted prices. Please visit the School Packages section of our Special Package Deals page for more detailed information.
93. What is the VIP membership?
VIP membership is a special programme created to help qualifying church groups financially by returning 10% of the full invoice amount back to the church. Please visit the VIP Membership page on our website for information about how to apply, the terms and conditions, and other relevant details.
94. How does the 10% VIP rebate work?
The VIP programme helps qualifying church groups by returning 10% of the full invoice amount back to the church. Please visit the VIP Membership page on our website for information about how to apply and the applicable terms and conditions.
95. Who can become a VIP member?
VIP membership is available only to church groups that comply with the programme's terms and conditions. Please visit the VIP Membership page on our website for application information and requirements.
96. Can an individual become a VIP member?
No. VIP membership is available only to qualifying church groups that comply with the programme's terms and conditions.
97. How do I apply for VIP membership?
Please visit the VIP Membership page on our website for information about how to apply, the terms and conditions, and other relevant details.
98. When is the VIP rebate paid?
VIP rebates are refunded within 7 working days after the full invoice amount has been paid to us.
99. Where is the VIP rebate paid?
The rebate is refunded to the account from which we received the initial payment, or to the institution's account that made the booking with us. Please read the terms and conditions on our website to avoid any misunderstandings.
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